Office Manager-Center for Community Engagement & Social Change (21-22 academic year)
POSITION DESCRIPTION:
The Office Manager position will support the mission of the CCE by providing organizational and communication support internally and externally for the department. This position will work as a member of the 4 person Office Manager team to provide logistical support to the director/department while performing a wide variety of tasks in support of student volunteer programs. The Office Manager position will work approximately 10 hours/week.
SUMMARY OF JOB RESPONSIBILITIES:
- Act as student administrator of Give Pulse, the volunteer management software, by entering/verifying impacts, providing occasional data clean-up, training student users/leaders/community members on usage, and utilizing the platform as a tool when communicating with student groups and creating events
- Manage internal and external CCE communications (i.e phones/messages, general emails/inquiries, question reception)
- Office organization (i.e. maintenance of online files, as well as physical resources and supplies)
- Assist with the planning and coordination of CCE major events such as:
- Open Houses/CCE Awareness Events
- Martin Luther King, Jr. Day of Service
- Service Corp Events
- Attend and contribute to weekly CCE meetings for Service Corps and Office Manager updates
- Participate in ongoing trainings related to diversity, equity, and inclusion in order to uphold the CCE's vision of a more just community, both on campus and beyond
- Coordinate with other Office Managers on special initiatives and help other student staff members with projects as necessary
- Other duties as assigned
DUTIES TO BE ASSIGNED TO ONE OFFICE MANAGER EACH:
1st and 2nd Year Experience and Transitions
-Remain in contact with 1st year groups such as CAs, PLUS, Posse, Freshman Studies, etc.
-Create and/or promote service opportunities specifically for 1st and 2nd year students
- Engage with Sophomore Explore Program participants
-Assist with “Into the Streets” during Welcome Week (planning, organization, promotion, reflection, and other duties)
-Provide follow up communication, reflection, and events following welcome week programming
-Support the Campus Election Engagement Project by creating events and promotions that support voter information, registration and engagement. Provide special support and instruction for first-year students.
-Conduct outreach for 3rd and 4th year students about how to market their skills gained from volunteering
- Maintain the CCE website with support from the CCE Director
Social Media and Marketing
-Assist in maintaining and developing promotional tools for the CCE such as:
- Website
- Printed and Electronic Materials
- Familiarize self with trends in social media and marketing for the purpose of promotion work of the CCE and our partners.
-Assess and evaluate the effectiveness of marketing and promotional tools
-Develop strategies to grow subscribers
-Recognize volunteers through telling their story
- Take a lead role in promoting VASE – Viking Ambassadors in Service and Engagement
- Plan CCE open house events for campus and CCE staff
Student Organization and Greek Life Coordination
-Responsible for remaining in contact with student organizations that have service as part of their mission: collaborate when possible, assist/support their ideas, track their efforts, etc.
- Serve as a representative of the LUCC Committee on Community Service and Engagement (CCSE) to facilitate conversation and advocate for service
- Assist in coordinating and educating Lawrentians around finding virtual opportunities in students’ home communities and during break periods
-Provide back up support to the Volunteers in Tutoring at Lawrence (VITAL) program
Reflection, Evaluation, and Assessment
- Educate community about GivePulse and increase engagement
-Coordinate, plan, and implement reflection and assessment tools/sessions
-Assist with creation of program evaluations
-Track volunteer activity and produce data and information for institutional reports
- Assist with creating and implementing educational opportunities such as online and in person training to learn about ethical service for student organizations and Service Corps leaders
-Assist with the development of internal CCE resources to be shared across the department as well as external resources to be shared with the Lawrence community
-Take a leadership role in the planning of Martin Luther King Jr. Day of Service
QUALIFICATIONS:
- Strong organizational skills
- Ability to work independently with minimal supervision
- Excellent written and verbal communication skills
- Underclassmen and students eligible for federal work study preferred
- Have and maintain 2.5 GPA and must be on campus all 3 terms of academic year 2021-2022
- Previous volunteer experience preferred
SKILLS ACQUIRED
In this position, student employees can expect to work independently, use creativity and connections to execute new ideas. Employees will strengthen skills in building relationships, communication, self-reflection, project management, prioritization, and performance of multiple tasks with attention to detail.
APPLICATION INSTRUCTIONS
- Submit resume and cover letter to Teri Mueller, Interim Director of the CCE, via Handshake
- Applications are due by 11:59 p.m. on Tuesday, March 23rd.
- Zoom interviews will be conducted early in Spring Term.